1-800-388-8637
1-859-231-8120
Mon.-Sat.
9am-6pm EST
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Pay
with cash using
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| Ordering
Online or by Phone: |
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When placing
your order with CarAddons.com, please ensure that you provide
complete and specific information regarding your vehicle application.
This helps us ensure that the correct parts corresponding
to the details of your vehicle are sent to you. Our sales
staff relies on correct and complete informaiton about your
vehicle to get the right part to you. CarAddons.com is not
responsible for malfunction or non-fitment of parts if complete
vehicle information is not provided at the time of order.
If an incorrect/unusable part is sent due to incomplete/incorrect
vehicle information, the customer shall be responsible for
shipping charges to return the part. If, after providing complete
and correct vehicle information, the incorrect part is sent,
CarAddons.com will gladly pick the part up at no expense to
you.
WARNING:
CarAddons.com uses a sophisticated software network to prevent
credit card fraud. Additionally, we use a nationwide check
verification system to reject fraudulent checks. DO NOT
attempt to use a fraudulent credit card or check. Doing so
will result in prosecution to the full extent of the law.
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| Payment
Methods (INTERNATIONAL ORDERS SEE BELOW): |
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By
Credit card: We accept the following credit cards:
 
- Mastercard
- Visa
- Discover
- American
Express
- Bridgestone/Firestone
credit card
By
PayPal: Paypal is becoming one of the most popular and
easiest ways to send money on the internet!
By
Mailing a Check or Postal Money Order In: (Only money
orders from the post office will be accepted)
If you don't feel comfortable using your credit card or paying
by check online, then you can mail in the payment for your
order. If you mail in a postal money order, then your order
will ship out as soon as we receive your payment. If you mail
in a personal check, then you will have to wait for the check
to clear before shipping out your order.
Please mail all checks and postal money orders to the following
address:
CarAddons.com
(Trailblazers)
1098 E. New Circle Rd.
Lexington Ky 40505
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| CarAddons.com
is not able to accept credit cards drawn on international banks
at this time. We are able to accept international PayPal payments,
as long as the merchandise is being shipped to the verified
shipping address on your PayPal account. CarAddons.com's preferred
method of payment for international orders is via bank wire
transfer. If you wish to obtain the account information to wire
a payment, please email: orderdept@truckaddons.com. |
| Tracking
Numbers, Order Status and Product Availablility: |
| ORDER
STATUS/CUSTOMER SERVICE HOURS ARE 10:00AM-5:00PM MON.-FRI. |
| In
most cases, products ordered from CarAddons.com will ship within
24-48 hours of placement (EXCLUDING weekends and holidays).
On occasion, parts will need to be custom made/factory special
ordered. We are NOT able to give estimates on parts that
have to be special ordered from the manufacturer, OR on parts
that are listed as "out of stock" or backordered.
We will attempt to get your order to you in the fastest possible
way, by using our warehouse network, including locations on
both the east and west coasts, as well as several central US
locations. Please keep in mind that CarAddons.com utilizes a
network of distribution warehouses to ensure that you have your
parts as quickly as possible. Due to this fact, tracking
numbers may not be available for every order, since the part
was not shipped directly by CarAddons.com. Please allow 7-10
BUSINESS DAYS (excluding weekends and holidays) before requesting
a tracking number for your order. |
| Safe
& Secure Ordering Guaranteed: |
| In
order to ensure the protection and security of your personal
information, we utilize secure line technology at CarAddons.com.
Our site has built-in security measures to prevent the loss,
misuse or alteration of your information. Your credit card informaiton
is protected using (SSL) encryption technology, and is SET compliant.
To insure that no one other than our company receives your information,
all you private information is encrypted. |
| Prices/Parts
Subject to Change: |
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While
we continually make every effort to reflect current price
and inventory status, occasionally prices will differ from
those listed on the site. CarAddons.com reserves the right
to change prices at any time, and to infor the customer of
the price change fefore charging your credit card or proceeding
with the order. If the price of a part on your order has changed,
we will inform you via phone or email and request authorization
for the new price to be charged. At this time, you will also
have the option of canceling the part from your order or switching
to a different part.
CarAddons.com
is not responsible for part numbers/descriptions that are
changed or superceded by the manufacturer. We attempt to keep
our part numbers up to date, but occasionally a part will
be changed/superceded/discontinued without our knowledge.
Our part descriptions are taken directly from the manufacturer's
catalogs and websites. We are only able to provide the description
that the manufacturer has supplied us with, and we cannot
be held responsible for discrepancies in these descriptions.
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If you
wish to cancel an order placed during business hours, we must
receive an email to customer_service@truckaddons.com
requesting cancellation within THIRTY MINUTES of your order
being placed. Any cancellation requests received after this
time will be examined on a case-by-case basis. We offer no
guarantee that your order will be able to be cancelled after
this time period. If your order is placed outside business
hours, your email MUST be received by 9AM EST. on the following
business day. Again, cancellation requests submitted outside
this time period are NOT guaranteed, and are examined case-by-case.
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Orders that are canceled will have a $10.00 cancellation charge.
Orders
CANNOT be cancelled via phone call alone. If you call requesting
cancellation, you MUST also email to confirm that your order
is cancelled! If an email is not made to cancel your order,
TruckAddons.com will NOT be responsible for lack of cancellation!!!
As long as an order is received by the
customer within 30 days, the order is non-cancelable, unless
the order is shipped via certified mail.
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In
order to demonstrate our firm commitment to the privacy of our
visitors and customer, we offer the following guarantee regarding
information gathering and dissemination practices for our website.
By shopping at CarAddons.com, you are guaranteed that:
- CARADDONS.COM
will not under any circumstances sell or give away your
credit card number
- CARADDONS.COM
will not under any circumstances sell or give away your
e-mail address
- CARADDONS.COM
will not under any circumstances sell or give away your
name
- CARADDONS.COM
will not under any circumstances sell or give away your
phone number
- CARADDONS.COM
will not under any circumstances sell or give away any of
your personal information
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